Utility360
Utility360 is the AI-powered outage analytics SaaS product created exclusively for electric utilities. It delivers more than 40 pre-built operational dashboards, embedded conversational AI, and automated reliability reporting—configured in weeks, not months. Utility360 empowers you to turn outage data into real-time decisions with a single, AI-powered command center at your fingertips.
Utility360 At A Glance
Utility360 Insights
Utility Outage Management: Before and After the Emergency
Emergency management is the fastest-moving operational challenge faced by most utilities. Storm management outcomes have dramatic implications for infrastructure health, customer satisfaction, service reliability, and safety. Field technicians, dispatchers, management personnel, and other utility professionals can meet this challenge best when they have access to timely, intuitive, and detail-rich intelligence regarding the current situation.
Data-Driven Tactics To Turn Global Supply Chain Challenges Into Opportunities
Reliability Reporting for Utilities: Flexibility Matters
Reliability Reporting metrics are used by utilities and regulatory bodies to track customer service quality, monitor continuous improvement initiatives, and highlight chronic issues. The precise formulation of these metrics can vary substantially in practice. For example, many utilities report reliability statistics at the event level. Others roll their reporting up at the switching level instead.